● Not sure what you need? Give us a call on 01384 913150 or use our   contact form  to get in touch! ● Orders placed before 12pm generally processed and dispatched the same day (Monday to Friday) We are currently experiencing high demand so this may not always be possible - for time critical orders please contact us for availability ● Not sure what you need? Give us a call on 01384 913150 or use our contact form to get in touch!

Terms and Conditions

TERMS AND CONDITIONS

If you are unsure which products you require, or which goes with what, please do not hesitate to call and we will suggest the best products for your situation. We are here to help.

If you know which items you require, E-mail your order to us and we will respond with a total price with post and packing included. Please note due to the nature of our business, during spring and summer months this will take longer than directly ordering online

WAYS TO PAY

  1. Send a cheque for the amount.

  2. Pay through Pay-Pal via your email address to ours.

  3. Pay direct into our Bank Account.

  4. Pay by Credit Card through a secure server.

Once payment has been received and cleared, goods will be shipped out to your delivery address. Delivery is within 3 Working days (normally next day) dependent on the time the order was placed. All deliveries require a signature; this safeguards both parties involved

WEB SALES & PRICING ACCURACY

  • Order Acceptance: Receipt of an order confirmation email does not constitute our acceptance of an order. Web sales are not final until we formally confirm dispatch of the goods.

  • Pricing Errors: In the event that a product is mistakenly listed at an incorrect price on our website or quotation, we reserve the right to refuse or cancel any orders placed for that product.

  • Cancellations & Refunds: If an order is cancelled due to a pricing error, any payment received will be promptly refunded in full to your original payment method, and we will notify you of the cancellation.

GENERAL TERMS

  • Minimum Order: Orders cannot be accepted below a minimum value of £5.00.

  • Delivery Charges: Carriage will be charged for the weight of the item to the Mainland. However, when a special delivery requirement is applicable, we reserve the right to charge any extra-ordinary costs subject to prior notification. Carriage is extra on all deliveries.

  • References: References will normally be required for customers wishing to open ledger accounts, showing details of bank accounts and three main suppliers currently used.

  • P.O.D.: Proof of delivery requests must be made within 14 days of our Invoice date.

  • Specifications: All descriptions and measurements given are approximate and may be subject to manufacturer’s changes. We reserve the right to alter any specification, product, or price without notice.

PRICING & DISCOUNTS

  • All offers are made subject to goods being available. Whilst every endeavor will be made to maintain prices quoted, the right is reserved to invoice goods at prices ruling at the date of dispatch.

  • Sprinkler Irrigation Systems Ltd. reserves the right to increase any prices in the price list without notification. Any installation costs will be quoted separately according to the circumstances applicable.

  • Special Pricing: Discounts for volume purchases relate to the quantity number of the same model and item, not a mixture.

  • Quotations: Quotations are subject to prices ruling at the date of dispatch and do not imply the granting of credit facilities.

  • RETURNS, CANCELLATIONS, & CLAIMS

  • Returns: Any returns made by the customer to Sprinkler Irrigation Systems Ltd. should be adequately packed. If returned goods are damaged due to bad packing, we will be unable to issue a credit. Postage return is at the customer's expense, and you should obtain proof of postage.

  • Goods Ordered in Error & Cancelled Orders: Goods ordered in error or cancelled orders by a customer will, on return, be subject to a minimum 15% handling charge. Non-stock items ordered in accordance with a customer’s requirements may only be returned with the approval of the manufacturer, are subject to an additional handling charge, and must be returned within 7 days.

  • Claims: All packages must be examined before signing the carrier delivery documents. If it is impractical to examine the delivery, the delivery documents must be clearly marked "signed for unexamined." Any evidence of pilferage, breakages, or short deliveries must be communicated within three days. Written confirmation may be required; no claim will be entertained unless such written confirmation is received.

  • FAULTY EQUIPMENT
  • We will endeavor to supply only goods of the appropriate standard for use. In instances when the manufacturer has produced faulty goods, we cannot accept responsibility for any costs incurred. Every effort will be made to:

  1. Ensure the manufacturer carries out suitable repairs if appropriate, or

  2. Ensure the manufacturer replaces faulty goods with those of the correct standard.

  • RETENTION OF TITLE & RISK

  • Title to goods supplied will not pass to the customer until payment has been made in full. The ownership of the goods supplied remains with Sprinkler Irrigation Systems Ltd. until full payment has been received.

  • Any risk to the equipment will pass to the customer as soon as delivery has been made.

  • Failure to pay the price of goods in full will give Sprinkler Irrigation Systems Ltd. the right to take possession of the goods and to avail itself of any legal remedies, including an auction, to recover the value of any payments outstanding and any other sums due (including the costs of legal action).

  • OVERRIDING TERMS & LIMITS
  • Overriding Terms: Our terms and conditions override those stipulated by a customer except when a written agreement has been formed to that effect. All sales are subject to Sprinkler Irrigation Systems Ltd. Terms and Conditions.

  • Credit Limit: If you exceed your credit limit, your account will be temporarily put on Stop until the account balance has been reduced sufficiently to allow continuation of business.

    All payments must be within the 30 days to ensure we keep the account open. We’ll monitor all payments closely during the first three months – as we have limited time and resources, any instances of having to chase late payments would force us to remove the credit facility.

  • Site Visits: Site visits are charged for from leaving and returning to base.